Policies

All new members are required to pay a $45 membership fee. In order to continue an active membership, there can be no lapse in membership during a one year period. This fee is non-refundable.

A $10 family discount only applies to siblings and parents of participants. Any participant who registers for an additional program will receive a $10 multi-program discount. Discounts are only applicable at the time of registration, and if registering for all classes in the session. Not valid with promotions.

Any participant arriving more than 15 minutes after the start of the class will not be permitted in class. No refunds or credits will be issued.

Parents/guardians must remain on the premises at all times. Videotaping and photography is prohibited by participants and spectators. Gateway Sports and Pools Inc. assumes no responsibility for any personal property placed in or about the facility. We reserve the right to exclude students and or parents/guardians who have violated any of our rules who are disruptive. No refunds or credits will be issued.

Class changes are permitted pending availability and with office approval.

Classes not exceeding 4 students for the Learn to Swim Program and 6 students for the Sports Program are subject to cancellation. A class change, credit, or refund will be available.

One make up class is allowed during the registered session. Any make up not attended during the session will be forfeited. Make ups are subject to availability and not guaranteed. All make ups must be scheduled through the office. In the event of a temporary closure, a make up, credit or refund will be issued.

Cancellations must be in writing 7 days before the first day of class to receive a full refund excluding any membership fees. After this period, all cancellations are subject to a refund of 50% of the remaining classes in the session excluding any registration fees. Credits will only be approved if the participant is suffering from a medical condition. A doctor’s note is required. No requests will be honored after the session has ended. All requests must be made through the office.

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